One of the challenges in implementing BPM is that many of the behaviours that it requires conflict with the prevailing rules of the organistion.

A common example is the need for managers to maximise the resource utilisation of their teams.  The problem arises because this approach assumes 100% utilisation is the ideal situation.

But it isn’t.  Improving local resource utilisation can reduce the performance of the overall project system, as the new paper explains.

Click here to read the paper “Project Efficiency v Resource Productivity”.